📍 📍 Vitalé SkinCare considers training and franchise support a vital part of the overall operation. We also provide additional, effective training and support services via on-line zoom sessions and FaceTime sessions. If it is deemed warranted, a Vitalé SkinCare representative will perform inspections/training at franchise facilities.  

 📍 You will receive training that is Hands-on, Complete, methodical, and comprehensive. 

Vitalé SkinCare provides initial training in our Honolulu, Hawaii facility. This is performed before the beginning of franchise operations and is part of the coordinated time-line start-up process. Vitalé SkinCare covers a 4-night stay at a local hotel or Airbnb, along with a rental car for the duration of the training. The Franchisee/Representative is responsible for the round-trip airfare to Honolulu. We arrange airport pick-up upon arrival and drop-off for departure, as well as provide daily lunch and snacks throughout the training.

📍 We understand that traveling to our Honolulu facility can be exhausting. To ensure franchisees are well-rested and ready to learn, training typically begins the day after arrival unless unforeseen circumstances arise. Being refreshed and focused will enhance the effectiveness of the course.

Vitalé SkinCare can accommodate training for up to three representatives per franchisee.

 📍 Day One of the course

(two Sessions):

Morning Session (3 hours):

  📍 In this session, we introduce a standard facility layout, key guidelines for accepting and processing clients (pre-treatment, treatment, and post-treatment), and the necessary forms, documents, and identification requirements.

📍 Franchisees will gain in-depth knowledge of HIFU machine functions, operations, safe storage, maintenance, and safety protocols.

Additionally, we cover area-specific machines, their functionality, and maintenance requirements.

Franchisees will receive hands-on training, practicing HIFU treatments on various areas of the face and/or neckline. This includes a full one-hour treatment with step-by-step instructions covering the entire process 

 📍 Afternoon Session (2 hours):

This session includes Instructions on administrative tasks, scheduling, confirming appointments, answering inquiries, post-treatment follow-ups, payment processing, etc. We also review applicable sections of the Franchise Operating Handbook. 

 📍 Day Two (Two Sessions):

Morning Session (3 hours):

The training session begins with hands-on HIFU treatment practice, allowing the Franchisee to refine their technique on different body areas. Emphasis is placed not only on technical precision but also on mastering effective client communication before and after each treatment. This ensures that every client feels informed, comfortable, and confident in their care.

Following the treatment session, attention shifts to the importance of maintaining high facility standards. Using the Franchise Operations Handbook as a guide, the Franchisee reviews essential protocols for safety, cleanliness, and creating a welcoming ambiance. The discussion also covers best practices for client interactions, including website scheduling, seamless payment processing, and ensuring a smooth customer experience.

In the afternoon, the focus turns to business operations and financial strategies. The Franchisee is introduced to the treatment pricing matrix, learning how to structure pricing effectively. The discussion expands to include split-fee arrangements with independent Aestheticians, standard workplace policies, and the necessary legal signage required for compliance. Additionally, the session provides guidance on structuring work schedules and managing contract payment timelines to ensure smooth daily operations.

The day concludes with an open Q&A session, offering the Franchisee an opportunity to ask questions, clarify key concepts, and solidify their understanding of both treatment procedures and business operations.

 📍 Day Three (Two Sessions):

Morning Session (3 hours)

The training session begins with an in-depth exploration of the HIFU machine’s various settings, focusing on its touch-screen interface to ensure the Franchisee is comfortable navigating different treatment options. With hands-on practice, the Franchisee performs HIFU treatments on the underarms and neckline, refining their technique under expert guidance. Additionally, the session includes a review of supporting treatment devices specifically designed for delicate areas such as under the eyes and crow’s feet. To complement these treatments, discussions cover the importance of pre-treatment and post-treatment care, including recommended lotions, serums, and aftercare routines to enhance client results.

In the afternoon, attention shifts to the business and marketing aspects of franchise operations. The session begins with a walkthrough of the website, covering essential features such as pricing updates, scheduling tools, and adding new staff members. From there, the discussion expands into marketing coordination, touching on key elements like advertising strategies, video presentations, and social media account management. A comprehensive 18-month marketing campaign is outlined and finalized, ensuring a strong promotional foundation for the business.

The day concludes with an open Q&A session, providing the Franchisee an opportunity to clarify any lingering questions and refine their approach to both treatment techniques and business operations.

Day Four (two sessions)

Morning Session (3 hours):

Vitalé SkinCare and the Franchisee conduct a final HIFU treatment to ensure the Franchisee is fully competent and confident in performing the procedure and operating the HIFU machine.

Following this, we review essential sections of the Franchise Operations Handbook, focusing on safety, hygiene, organization, and standard client interactions.

Q&A Session (1 hour)

An open discussion addressing any questions from the past three days of training.

📍 Marketing & Support Strategy

We conclude the training with a strategic session on advertising and marketing, laying the foundation for ongoing support services via online platforms, Zoom, FaceTime, and phone consultations.

📍 Logistics & Grand Opening Preparation

A detailed discussion on the timeline and logistics for any outstanding equipment or items yet to be delivered and prepared for use. We finalize the session with a comprehensive review of operational plans leading up to a successful Grand Opening